Shipping policy

Shipping Policy

 

Thank you for shopping with Velmora! Please review our shipping details below.

 

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

 

Shipping Times

Standard Shipping: 7-15 business days

Expedited Shipping: 3-7 business days

International Shipping: 10-20 business days

 

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

 

Shipping Costs

We offer free standard shipping on orders over $50. Shipping rates for other orders will be calculated and displayed at checkout.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your package using the link provided or through the carrier's website.

 

International Orders

For international orders, please be aware that your package may be subject to import duties and taxes, which are the responsibility of the recipient. Velmora is not responsible for delays caused by customs.

 

Lost or Stolen Packages

Velmora is not responsible for lost or stolen packages after they have been confirmed as delivered by the carrier. If your tracking shows delivered but you haven't received your package, please contact your local post office or carrier first.

 

If you have any questions about your shipment, please contact us at support@velmora.com.